Frequently Asked Questions about Nubart
Nubart's cards
The unique codes printed on our cards work like a key, providing its owner with exclusive access to all the digital content.
To access the content, visitors scan the QR code or enter a code on our splash page, in case they are not familiar with QR codes.
Nubart has developed a unique patented combination of transactional cookies + opt-in system called LWAC to provide non-transferable access to digital content.
Thanks to LWAC, card owners can access the audio guide as often as they want, from a smartphone, from another device, or from a PC -- even months or years later. However, the card cannot be used by anybody else.
This way we ensure that the audio cards have commercial viability and we guarantee the high quality of the anonymous data we collect from your visitors.
In addition, these unique codes allow us to add a whole range of services that would not be possible with a conventional PWA: tour guide system, Catch & Answer game or quiz, special discounts for the card owner...
To access the content, visitors scan the QR code or enter a code on our splash page, in case they are not familiar with QR codes.
Nubart has developed a unique patented combination of transactional cookies + opt-in system called LWAC to provide non-transferable access to digital content.
Thanks to LWAC, card owners can access the audio guide as often as they want, from a smartphone, from another device, or from a PC -- even months or years later. However, the card cannot be used by anybody else.
This way we ensure that the audio cards have commercial viability and we guarantee the high quality of the anonymous data we collect from your visitors.
In addition, these unique codes allow us to add a whole range of services that would not be possible with a conventional PWA: tour guide system, Catch & Answer game or quiz, special discounts for the card owner...
At Nubart we care about the environment! You can choose the ecological material on which you want to print your cards:
- Recycled PVC.
- Bio-PVC.
- High-strength special FSC-certified cardboard (recommended), FSC certified.
Yes, they are!
The QR-code on the cards is printed with a slight relief, so that visually impaired people can detect its presence and its location with their fingertips and capture it with their smartphone's QR-scanner.
Our in-house CMS has been developed in Universal Design and is inclusive.
Check out more details in our blog post on Nubart's accessibility.
The QR-code on the cards is printed with a slight relief, so that visually impaired people can detect its presence and its location with their fingertips and capture it with their smartphone's QR-scanner.
Our in-house CMS has been developed in Universal Design and is inclusive.
Check out more details in our blog post on Nubart's accessibility.
Audio guides for self-guided tours (Nubart Guide)
Our audio guide tracks are streamed, so only the tracks clicked by the visitor consume data (unlike most apps that force you to download all the content at once). The data consumed by those tracks is 0.46 MB per minute: 1/5 of what is used by music services like Spotify.
Given this low data usage, we don't consider providing free Wifi essential to offer our audio guides, if the overall mobile data coverage is good.
However, we have developed an innovative offline mode for when connectivity becomes an issue.
Given this low data usage, we don't consider providing free Wifi essential to offer our audio guides, if the overall mobile data coverage is good.
However, we have developed an innovative offline mode for when connectivity becomes an issue.
We have developed an innovative
offline mode for facilities with poor network coverage.
Our goal is to make things easy for you.
Basically we just need a script, pics and a few pieces of information. We will take care of everything else, keep you informed about the process and seek your approval in the different stages.
See what Nubart needs to produce your audio guide.
Basically we just need a script, pics and a few pieces of information. We will take care of everything else, keep you informed about the process and seek your approval in the different stages.
See what Nubart needs to produce your audio guide.
Yes, we can create a theme for your company in which you can choose the colors, the type of player, the spacing between elements...
This custom layout is subject to an extra charge.
This custom layout is subject to an extra charge.
Museums have flexibility to choose any model of distributing Nubart cards to their visitors.
For example:
Remember, the more the cards are used, the greater the amount of data and feedback from visitors about the museum's collection or exhibits is collected.
For example:
- Give away for free as a promotion to bring more visitors (ex. on certain days).
- Give away for free as part of a sponsorship partnership.
- Give away for free as part of the admission fee.
- Sell the guides at a price which covers costs/investment.
- Sell the guides at a profit.
Remember, the more the cards are used, the greater the amount of data and feedback from visitors about the museum's collection or exhibits is collected.
Our most common model is to purchase the maps and their digital features as if they were a product. New orders can be placed at any time. Our minimum reorder quantity is 4,000 units.
For those who have many visitors and want to include the Audioguide card in the admission fee, we can offer a flat rate contract.
And for museums and other venues with more than 100,000 annual visitors who want to sell the card as an additional item, we can consider a revenue share agreement.
For those who have many visitors and want to include the Audioguide card in the admission fee, we can offer a flat rate contract.
And for museums and other venues with more than 100,000 annual visitors who want to sell the card as an additional item, we can consider a revenue share agreement.
These days, most people carry their own headphones. Even if they do not, visitors can turn down the volume and hold the bottom speaker to their ear instead of holding the smartphone as they would for a phone call. Since audio guides have short tracks that are heard individually and not continuously like an audio book or music, this is not a big issue. We have several clients who do not offer headphones.
However, if you feel that headphones are a must in your venue, this is a very affordable commodity. You are sure to find a local supplier in your area.
However, if you feel that headphones are a must in your venue, this is a very affordable commodity. You are sure to find a local supplier in your area.
Our system currently supports over 40 languages, including right-to-left languages (RTL) such as Arabic and Hebrew.
See how RTL languages are displayed at Nubart
If you wish to integrate a language that is not yet supported, we will be happy to do so at no additional cost.
See how RTL languages are displayed at Nubart
If you wish to integrate a language that is not yet supported, we will be happy to do so at no additional cost.
This way we ensure that the audio cards have commercial viability and we guarantee the high quality of the anonymous data we collect from your visitors.
In addition, these unique codes allow us to add a whole range of services that would not be possible with a conventional PWA: tour guide system, Catch & Answer game or quiz, special discounts for the card owner... The advantage of our card system is that your facility does not have to deal with the hassle of managing and maintaining devices for your visitors.
However, it may be the case that some visitors will not have a smartphone with them during their visit. If you want to cover such cases, we recommend purchasing 5-10 inexpensive Android smartphones from your trusted local supplier and keeping them as a backup for visitors without a smartphone.
If you are in the EU, you can ask your supplier to ship these devices to our Berlin address. For a small fee, we will optimize your phones in kiosk mode to only allow access to our audio guide and return them to you.
If you are outside the EU or do not wish to pay this fee, we can provide you with the necessary instructions and code script for your technician to perform this manipulation.